Knowledge Pulse

Know the Health
of Your Knowledge Base

Knowledge Pulse analyzes your documentation maturity, recommends the right content to create, and tracks your progress with milestones. Stop guessing, start improving.

Your maturity +12 this quarter
62 /100
Onboarding 78
API docs 54
Support KB 71
Compliance 45
Architecture 62

What is Knowledge Pulse?

Your AI-powered documentation advisor

Knowledge Pulse is like having a documentation consultant on your team. It crawls your website, analyzes your existing content, and generates a personalized improvement strategy based on your industry and business objectives.

  • Automated website and documentation audit
  • Maturity score from 0 to 100 across multiple dimensions
  • Prioritized list of documents to create (P1, P2, P3)
  • Gamified progress tracking with milestones and achievements
  • Industry-specific recommendations based on your profile

How It Works

From audit to improvement in minutes

Knowledge Pulse uses AI to analyze your current state and build a personalized roadmap to documentation excellence.

Website Analysis

Our crawler examines your public website to understand your business, products, and existing documentation structure.

Maturity Score

Get a comprehensive 0-100 score measuring coverage, depth, freshness, and AI-readiness of your knowledge base.

Deliverable Recommendations

Receive prioritized suggestions from our 64-deliverable library: FAQs, guides, troubleshooting docs, and more tailored to your needs.

Milestones & Achievements

Track your progress with gamified milestones. Unlock achievements as you complete deliverables and improve your score.

Progress Tracking

Watch your maturity score evolve over time with detailed analytics showing which actions had the biggest impact.

Industry Benchmarks

Compare your documentation maturity against companies in your industry to see where you stand and what to prioritize.

Maturity Levels

Five levels from chaos to excellence

Knowledge Pulse measures your KB across a proven maturity model used by leading organizations.

L1

Initial

Ad-hoc, reactive

L2

Developing

Basic structure

L3

Defined

Standardized

L4

Managed

Measured & optimized

L5

Optimized

Continuous improvement

3 Steps

How it works

From your site URL to an actionable documentation roadmap in minutes — no setup, no code.

See the mechanism in detail
1

Connect

Enter your website URL. Knowledge Pulse immediately launches an AI crawler that explores your public pages, identifies your existing documentation structure, and detects gaps against your industry standards.

  • Automatic AI crawler
  • Industry detection
  • Existing content inventory
2

Score

Get a maturity score from 0 to 100 broken down across five key dimensions: onboarding, API docs, support KB, compliance, and technical architecture. Each dimension pinpoints exactly where to focus your efforts.

  • Global score 0–100
  • 5 measured dimensions
  • Industry benchmark included
3

Action

Receive a personalized roadmap with ready-to-use templates ranked P1, P2, P3 by impact. Create a template in one click, write it in the integrated editor, and watch your score progress in real time with each validated document.

  • 64 templates in the library
  • One-click creation
  • Score updated in real time

FAQ

Frequently asked questions

Everything you need to know about Knowledge Pulse and the documentation maturity score.

What is a documentation maturity score?

The documentation maturity score is a 0-to-100 indicator evaluating the overall quality of your knowledge base across five dimensions: coverage (do you have the essential doc types?), depth (are they sufficiently detailed?), freshness (are they up to date?), consistency (do they follow a standard format?), and AI-readiness (are they structured to feed an LLM?). A score of 80+ indicates documentation ready for RAG production.

How quickly is the audit available?

The initial analysis is available in under 5 minutes for the vast majority of sites. The AI crawler analyzes your public pages, classifies your existing documentation, and generates your score and roadmap in real time. For very large sites (>10,000 pages), analysis may take up to 15 minutes. You are notified by email as soon as results are ready.

Does Knowledge Pulse analyze my internal data?

The initial audit covers only your website's public pages. No internal data is accessed without your explicit authorization. If you want a complete analysis including your internal documentation (Notion, Confluence, Google Drive, SharePoint), you can connect those sources from settings — each connection requires OAuth authentication from you.

Can Knowledge Pulse be used without Ragnight?

Knowledge Pulse is a feature integrated into the Ragnight platform — it is not available as a standalone product. However, you can use it solely for auditing and recommendations without deploying a vector knowledge base. Maximum value is reached when generated templates are published directly into a Ragnight KB, as they immediately become queryable via the API.

How are recommendations generated?

Recommendations are produced by an AI model that cross-references three sources: (1) your site analysis to identify your specific gaps, (2) your industry to prioritize the document types most expected by your users, and (3) anonymized benchmarks from over 1,000 similar knowledge bases. Each suggestion is ranked P1 (high impact, low effort), P2 (medium impact), or P3 (long-term enrichment).

Ready to improve your documentation?

Start with a free analysis and see exactly where your knowledge base stands. No credit card required.